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news and outreach

complaints about Wonga

13 September 2018

We are aware of the recently announced news that Wonga has gone into administration, to read more about this take a look at our news headline.

ombudsman news 145 cover

what’s fair when it comes to complaints about fraud?

21 August 2018

Each year we receive thousands of complaints in the wake of banking fraud and scams. In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.

Read the latest edition and subscribe to ombudsman news.

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latest events

We organise and take part in roadshows, exhibitions and events for businesses and consumer advisers across the UK - helping to prevent complaints and encouraging consumers and businesses to settle problems themselves.

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ombudsman news

Ombudsman news is our regular newsletter for people interested in financial complaints, and how to settle or prevent them.

issue 145: fraud and scams: a moving picture

21 August 2018

Each year we receive thousands of complaints in the wake of banking fraud and scams. In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.

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