We are aware Amigo Holdings PLC has made an application to the FCA for a DISP waiver.

We are aware of the recently announced news that Amigo Holdings PLC has made an application to the FCA for a DISP waiver to suspend complaints handling in anticipation of a proposed scheme of arrangement. In the meantime, we will continue to look at complaints and consumers can continue to bring any new complaints to the ombudsman service.

Update: we published further information on Amigo cases on 25 March 2021

Latest news

Complaints about Nationwide’s Fairer Share Payment scheme

1 November 2023

We have been asked by some members of Nationwide to investigate complaints about the Fairer Share Payment scheme.

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Ombudsman News 185

24 October 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.

Business Support Hub H1 data Recruitment

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We’ve published our complaints data from the first half of 2023

11 October 2023

Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.

Complaints data Data and Insight H1 data Press release

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