Don’t get caught out by financial pitfalls
26 January 2026
As students return to university after Christmas, we are urging them to be aware of financial pitfalls and make informed choices.
Latest complaints data on individual financial businesses
Today we've published our latest six-monthly complaints data on individual businesses and groups.
The data features complaint numbers about banks, insurance companies and other financial businesses. These figures cover financial businesses only where we received at least 30 new cases and resolved at least 30 cases in the six-month period from 1 July to 31 December 2018.
Latest news
Financial Ombudsman Service sets out ambitious targets for resolving cases in 2026/27
13 January 2026
We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.
New interest rate now applies to compensation awards
2 January 2026
A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.