Today the FCA announced the appointment of our new chair of the board, Baroness Zahida Manzoor CBE.

Baroness Manzoor will take up the role on 2 August 2019, succeeding Sir Nicholas Montagu who is stepping down after more than seven years in post.

Latest news

Financial Ombudsman Service sets out ambitious targets for resolving cases in 2026/27

13 January 2026

We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.

Press release Strategic plans and budget Consultations and responses

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New interest rate now applies to compensation awards

2 January 2026

A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.

Interest Redress Compensation

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Financial Ombudsman Service shares a festive finance warning

18 December 2025

With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.

Press release

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