New interest rate now applies to compensation awards
2 January 2026
A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.
Today the FCA announced the appointment of our new chair of the board, Baroness Zahida Manzoor CBE.
Baroness Manzoor will take up the role on 2 August 2019, succeeding Sir Nicholas Montagu who is stepping down after more than seven years in post.
Latest news
Financial Ombudsman Service shares a festive finance warning
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
Joint statement by the FCA and Financial Ombudsman on targeted support
11 December 2025
Today we have published our joint statement with the Financial Conduct Authority (FCA) following their new guidance on targeted support.