Today the FCA announced the appointment of our new chair of the board, Baroness Zahida Manzoor CBE.

Baroness Manzoor will take up the role on 2 August 2019, succeeding Sir Nicholas Montagu who is stepping down after more than seven years in post.

Latest news

Financial Ombudsman Service shares a festive finance warning

18 December 2025

With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.

Press release

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Joint statement by the FCA and Financial Ombudsman on targeted support

11 December 2025

Today we have published our joint statement with the Financial Conduct Authority (FCA) following their new guidance on targeted support.

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Financial Ombudsman Service driving reform and delivering improvements as it sets out its plans for next year

27 November 2025

The continuous delivery of changes and improvements to our service will be a key focus for 2026/27 as we launched a consultation on our Plans and Budget.

Press release Strategic plans and budget Consultations and responses

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