1782 results
Filter by
We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...
News
The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion.
Published 15/02/2019 Last updated 27/01/2021
Workplace pensions
For businesses / Complaints we deal with / Pensions and annuities
Find out more about how we deal with complaints from consumers about workplace pensions (pensions arrangements organised by employers) including GPPs, SSASs and EPPs
Published 23/10/2019 Last updated 17/02/2023
Our people: Diversity, inclusion and wellbeing report 2019
Who we are / Our values
Our 2019 publication looks at our leadership and learning and includes an interactive diversity data snapshot.
Published 31/01/2020 Last updated 24/02/2022
Storm damage
For consumers / Complaints we can help with / Insurance / Home and buildings insurance
How we can help with complaints about home or buildings insurance claims following storm damage.
Published 22/03/2022 Last updated 25/03/2022
Complaints about discrimination
For consumers / Complaints we can help with / Other complaints
Do you feel a financial business has treated differently or unfairly, or discriminated against you?
Published 15/05/2023 Last updated 15/04/2025
Mortgage shortfall
For businesses / Complaints we deal with / Mortgages
Do you handle complaints about mortgage shortfalls for a lender?
Published 07/03/2019 Last updated 26/03/2025
Transfers between personal pensions
For businesses / Complaints we deal with / Pensions and annuities
Find out more about how we look at complaints from consumers about advice they've received to transfer from one personal pension arrangement to another.
Published 08/10/2019 Last updated 10/09/2024
Covid-19 (coronavirus)
For consumers / Complaints we can help with
If you've got a complaint or enquiry about how your plans or finances may be affected by Covid-19, we've put together some information to help.
Published 05/03/2020 Last updated 05/06/2025
Economic and domestic abuse
For businesses / Complaints we deal with / Other complaints
Do you deal with complaints about problems with financial products or services where economic and domestic abuse may be a factor?
Published 29/04/2021 Last updated 28/11/2024
Privacy and data protection – summary of our approach and FAQs
Privacy notice
On this page we summarise our approach to privacy and data protection. It also links to our full privacy notice.
Published 30/03/2022 Last updated 19/10/2023
