Consumers warned about rise in investment scams
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
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Financial Ombudsman Service helps customers with insurance pricing complaints
20 July 2022
Complaints down but customers continue to report changes to premiums may be unfair.
Financial Ombudsman Service appoints Deputy Chief Ombudsman and Chief Operating Officer
18 July 2022
The Financial Ombudsman is announcing the appointments of James Dipple-Johnstone to the role of Deputy Chief Ombudsman and Karl Khan as Chief Operating Officer.
Financial Ombudsman Service publishes a Discussion Paper on its future funding model
14 June 2022
The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.
Financial Ombudsman Service announces new Chief Executive and Chief Ombudsman
8 June 2022
Following an extensive recruitment process that attracted a highly qualified and diverse range of applicants, the Financial Ombudsman Service have appointed Abby Thomas to the role of Chief Executive and Chief Ombudsman.
Financial Ombudsman Service secures up to £22 million in redress for consumers
24 May 2022
Outcomes code initiative that asked businesses to resolve complaints more quickly resulted in 6,800 cases being settled.
Financial Ombudsman Service publishes its plans and budget for 2022/23
30 March 2022
The Financial Ombudsman Service’s plans and budget for 2022/23, published today, sets out our plans to invest in change, reduce the time it takes to resolve cases, to become financially sustainable, and to enable us to deliver a better service for customers.
Financial Ombudsman publishes latest quarterly complaints data
23 February 2022
The Financial Ombudsman Service has today published its quarterly data in relation to financial products today – this covers the period October 2021 - December 2021.
Financial regulatory family strengthen Wider Implications Framework
25 January 2022
Regulatory family announce formal agreement for collaboration on matters of common interest.