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Financial Ombudsman: Insurance checks needed for e-scooters

13 January 2022

The Financial Ombudsman Service is urging e-scooter owners to check their insurance policies to ensure they are covered if things go wrong.

Press release

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The Financial Ombudsman Service launches action plan to change and improve

2 December 2021

Action plan launched to deliver a better service for customers in a rapidly changing financial services environment.

Press release

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Financial Ombudsman sees 30% increase in “authorised” scam complaints

24 November 2021

Data shows too many scam victims are not being treated fairly by banks.

Press release

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Dramatic rise in fraud and scam complaints

24 September 2021

Financial Ombudsman Service warns of fraud danger as it continues to help high numbers of customers.

Press release

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