Ombudsman News 156

Welcome to our latest Ombudsman News. In this edition, we focus on our plans and budget and our opening hours over the festive period.

See our previous editions of Ombudsman News.

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Strategic plans and budget

Download our strategic plans and budget for this financial year, as well as reports from previous years.

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Contact us

To send us an enquiry, or register a new complaint, here’s how to get in touch.

Annual reports and accounts

Our annual reports and accounts give detail about our progress against our strategic aims and objectives each year, together with information about our financial performance and our audited accounts.

Consultations

See our latest consultations, as well as our feedback to other organisations.

Latest news

Ombudsman News 155

19 November 2020

Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.

Q2 Insights

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Coronavirus update