Look at previous editions of Ombudsman News - our newsletter for people interested in financial complaints, and how to settle or prevent them - to catch-up on the latest:
- case studies showing the problems that people bring to us - and how we sort them out
- information about our approach to resolving complaints
- news and feedback from the ombudsman.
1 August 2017
We look at the rise in consumer credit complaints a share a selection of case studies showing how we’ve resolved complaints about different types of credit. We also give a snapshot of our complaint figures for the first quarter of the financial year.