Welcome to our latest Ombudsman News. In this edition, we highlight our plans and budget consultation feedback deadline and information for consumers and business with complaints caused or impacted by Covid-19.

See our previous editions of Ombudsman News.

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Latest news

Hundreds of people falling victim to romance scams, the Financial Ombudsman Service warns

25 March 2026

Between January 2025 and March 2026, we received over 500 complaints about romance scams.

Press release Fraud and scams

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Financial Ombudsman Service warns people to be on high alert for online investment and employment scams

19 February 2026

We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.

Press release Fraud and scams

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Financial Ombudsman Service sets out ambitious targets for resolving cases in 2026/27

13 January 2026

We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.

Press release Strategic plans and budget Consultations and responses

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