We've helped thousands of people just like you to resolve their financial disputes. Take a look at some of the people who've benefited from the help and support of the Financial Ombudsman Service.

Beverly's PPI problem

Beverly wanted to find out if she had been mis-sold PPI on a personal loan, however she felt that the loan company didn’t take her request for information seriously.


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Ed's pet insurance claim

Ed came to us after he disagreed with his pet insurance provider on a claim. We helped him draw a line under the problem, by giving him an impartial answer.

Pet Insurance

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Malcolm's pension problem

Malcolm thought he'd been mis-sold a pension annuity, he contacted the business to complain but didn't agree with their answer - so asked the ombudsman service to investigate.

Annuities Pensions

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Yuliya and a motor insurance error

After having a car accident, Yuliya was told by her motor insurance company that not only would her car need to be written off but she would also need to pay extra because of an error they claimed she made when first taking out the policy.

Motor Insurance

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Clarence's complaint about payments for a service he didn't receive

Clarence got in touch with us after he'd been trying to resolve a payment issue he'd been having for a service he'd bought but was no longer receiving. After a year of trying to sort it out himself, he came to us for help.

Consumer Credit

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