We've helped thousands of people just like you to resolve their financial disputes. Take a look at some of the people who've benefited from the help and support of the Financial Ombudsman Service.
Beverly's PPI problem
Beverly wanted to find out if she had been mis-sold PPI on a personal loan, however she felt that the loan company didn’t take her request for information seriously.
Ed's pet insurance claim
Ed came to us after he disagreed with his pet insurance provider on a claim. We helped him draw a line under the problem, by giving him an impartial answer.
Malcolm's pension annuity
Malcolm noticed that he may have been mis-sold a pension annuity, which meant that he and his family were potentially missing out on financial benefits.
Yuliya and a motor insurance error
After having a car accident, Yuliya was told by her motor insurance company that not only would her car need to be written off but she would also need to pay extra because of an error they claimed she made when first taking out the policy.
Clarence's complaint about payments for a service he didn't receive
Clarence got in touch with us after he'd been trying to resolve a payment issue he'd been having for a service he'd bought but was no longer receiving. After a year of trying to sort it out himself, he came to us for help.