All FAQs

"Section 75" is just a technical name for the law that protects consumers when buying goods and services (with a cash price of more than £100 but not more than £30,000) using certain types of credit. It applies to all sorts of purchases whether you’re buying a new kitchen, flights or a car.

So if you are unhappy with goods you purchased (or they didn’t turn up at all), or if a service you paid for wasn’t carried out as you expected – and you paid for this on credit (e.g. a credit card or point of sale loan)– you could be entitled to money back from your credit provider. Take a look at our information about goods and services bought with credit for more detail.