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speaking your language

If your preferred language is not listed below, please email or phone us on:

  • 0800 023 4 567
    calls to this number are normally free for people ringing from a "fixed line" phone - but charges may apply if you call from a mobile phone
  • 0300 123 9 123
    calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs

These numbers may not be available from outside the UK - so please call us from abroad on +44 20 7964 0500.

We'll be happy to phone you back, if you're worried about the cost of calling us.

If you want to phone us – to talk about your complaint in a language other than English – we can get an interpreter on the line for you almost immediately.


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