Quarterly complaints data: Q4 2024/25
2 July 2025
Our complaints data on financial products and services between January and March 2025.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Annual complaints data and insight 2024/25
2 July 2025
Our annual complaints data is a review of complaints over the course of the financial year 2024/25.
Quarterly complaints data: Q3 2024/25
4 March 2025
The information on this page is about complaints received during the third quarter (Q3) of financial year 2024/25, October and December 2024.
Quarterly complaints data: Q2 2024/25
27 November 2024
View quarterly product complaints and services data about complaints received between July and September 2024.
Half-yearly complaints data: H1 2024
25 October 2024
Our data on the number of complaints received about individual financial businesses between January and June 2024.
Quarterly complaints data: Q1 2024/25
29 August 2024
View quarterly product complaints and services data about complaints received between April and June 2024.
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