Our insight

We share our insight in a number of ways  through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.

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When things go wrong with a financial product in the holiday season

2 December 2024

On this page, you’ll discover how we can help if things don’t go to plan with a financial product or service over the holiday season.

If you’re facing issues with a financial business and you’re not happy with how they’ve handled things – we’re here to help.

Home insurance Fraud and scams Credit and borrowing money Travel Insurance

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Beware ‘ghost broker’ scams this Halloween

31 October 2024

Beware so-called 'ghost brokers' on social media - they claim to act as insurance intermediaries but are online fraudsters who offer fake insurance deals.

Motor Insurance Home insurance Fraud and scams

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