Today we published a public consultation about our proposed strategic plans and budget for the financial year 2019/20 (PDF 4.2MB), together with an update on numbers for the current financial year (2018/19).

The consultation closes on 31 January 2019.

We will publish our final plans and budget for 2019/20 before the end of the current financial year, after it has been approved by the Financial Conduct Authority.

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Ombudsman News 163

29 July 2021

Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about flood damage, and resources on our SME website for small businesses with complaints caused or impacted by the pandemic. And in our latest blog, we take a look our support for Papyrus UK and Business2Schools.

Blog Social responsibility and sustainability Insights

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