We’ve published our complaints data about individual businesses
11 September 2019
Today we’ve published data showing how many complaints we received about individual businesses between January to June 2019.
Today we published a public consultation about our proposed strategic plans and budget for the financial year 2019/20 (PDF 1.2MB), together with an update on numbers for the current financial year (2018/19).
The consultation closes on 31 January 2019.
We will publish our final plans and budget for 2019/20 before the end of the current financial year, after it has been approved by the Financial Conduct Authority.
Latest news
We've published our latest quarterly data
21 August 2019
Today we've published data showing the number of complaints we received between April and June 2019.
Instant Cash Loans Limited
17 July 2019
We are aware that Instant Cash Loans (“ICL”) is proposing a scheme of arrangement with its creditors (which includes customers and former customers of The Money Shop, Payday Express, Payday UK and Ladder Loans) before it looks to close down the company.