The Financial Conduct Authority (FCA) has released a statement about a legal challenge to the redress scheme for former British Steel Pension Scheme (BSPS) members. 

More information about the legal challenge can be found on the FCA’s website

If former British Steel Pension Scheme (BSPS) members have any concerns about their complaint and the time limits that may apply, we would recommend they complain to the Financial Ombudsman Service as soon as possible.  

We have a dedicated team who are dealing with complaints involving the transfers out of the BSPS. You can contact us by email [email protected], or use our online complaint form or call our helpline.  

Latest news

Financial Ombudsman Service receives over 305,000 complaints in 2024/25

2 July 2025

Financial complaints are at their highest level in six years, according to new annual figures.

Annual data Complaints data Annual report Press release CMC

Read more 

Consultation on compensation interest levels launched by the Financial Ombudsman Service

4 June 2025

Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.

Press release

Read more 

Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity

22 May 2025

We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.

Press release

Read more