Financial Ombudsman Service continues to see a fall in cases
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.
The Financial Conduct Authority (FCA) has released a statement about a legal challenge to the redress scheme for former British Steel Pension Scheme (BSPS) members.
More information about the legal challenge can be found on the FCA’s website.
If former British Steel Pension Scheme (BSPS) members have any concerns about their complaint and the time limits that may apply, we would recommend they complain to the Financial Ombudsman Service as soon as possible.
We have a dedicated team who are dealing with complaints involving the transfers out of the BSPS. You can contact us by email [email protected], or use our online complaint form or call our helpline.
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.
18 September 2025
Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.