Complaints jump by 40% year on year
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
The Financial Conduct Authority (FCA) has released a statement about a legal challenge to the redress scheme for former British Steel Pension Scheme (BSPS) members.
More information about the legal challenge can be found on the FCA’s website.
If former British Steel Pension Scheme (BSPS) members have any concerns about their complaint and the time limits that may apply, we would recommend they complain to the Financial Ombudsman Service as soon as possible.
We have a dedicated team who are dealing with complaints involving the transfers out of the BSPS. You can contact us by email [email protected], or use our online complaint form or call our helpline.
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
23 October 2024
Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.
17 October 2024
Couples planning the most important day of their lives risk severe financial penalties if they take out insufficient cover or do not understand their policies.