Each year we receive thousands of complaints in the wake of banking fraud and scams.

In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.

Read the latest edition (PDF 549KB) and subscribe to ombudsman news.

Latest news

Consultation on compensation interest levels launched by the Financial Ombudsman Service

4 June 2025

Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.

Press release

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Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity

22 May 2025

We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.

Press release

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Financial Ombudsman Service received over 140,000 complaints in the second half of 2024

6 May 2025

Data published today shows how many complaints we received about financial businesses in the second half of 2024.

H2 data Press release

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