Financial Ombudsman Service sees lowest complaint levels in two years
5 February 2026
New cases coming to us have returned to complaint volumes last seen in 2023/24.
What’s fair when it comes to complaints about fraud?
Each year we receive thousands of complaints in the wake of banking fraud and scams.
In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.
Read the latest edition (PDF 549KB) and subscribe to ombudsman news.
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