Don’t get caught out by financial pitfalls
26 January 2026
As students return to university after Christmas, we are urging them to be aware of financial pitfalls and make informed choices.
What’s fair when it comes to complaints about fraud?
Each year we receive thousands of complaints in the wake of banking fraud and scams.
In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.
Read the latest edition (PDF 549KB) and subscribe to ombudsman news.
Latest news
Financial Ombudsman Service sets out ambitious targets for resolving cases in 2026/27
13 January 2026
We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.
New interest rate now applies to compensation awards
2 January 2026
A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.