Complaints we can help with
Read more about the travel insurance complaints we see most often, and our approach to putting them right. We're still working to make sure we have all the content available, so check back for regular updates to our content.
How to complain
Bringing a complaint to us is straightforward and won't cost you anything. You can make your complaint:
- over the phone, speaking to a member of our team
- on this website, using our online complaint form
- by post (you can print off a complaint form from this website, or call us and we’ll send you one)
Find out more about how to complain.