Quarterly complaints data: Q4 2022/23
14 June 2023
Our complaints data on financial products and services between January and March 2023.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Annual complaints data and insight 2022/23
14 June 2023
Our annual complaints data is a review of our work over the course of the financial year, April 2022 to March 2023.
We’re extending the trial of our ‘proactively settled’ complaint category to 2024
16 May 2023
After temporarily introducing a ‘proactively settled’ complaint category, we’re now trialling its permanent implementation.
Half-yearly complaints data: H2 2022
22 March 2023
Our data on the number of complaints received about individual financial businesses between July and December 2022.
Quarterly complaints data: Q3 2022/23
15 February 2023
The data on this page covers October to December 2022 (Q3 2022/23).
Quarterly complaints data: Q2 2022/23
2 November 2022
Our complaints data on financial products and services between July and September 2022.
