Annual complaints data and insight 2023/24
12 June 2024
Our annual complaints data is a review of our work over the course of the financial year, 1 April 2023 and 31 March 2024.
We share our insight in a number of ways through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Half-yearly complaints data: H2 2023
1 May 2024
Our data on the number of complaints received about individual financial businesses between July and December 2023.
Quarterly complaints data: Q3 2023/24
1 March 2024
Complaints about products received during the third quarter (October to December) of 2023/24.
Quarterly complaints data: Q2 2023/24
14 December 2023
The data and information on this page is about complaints received during the second quarter (Q2) of the financial year, July to September 2023/24.
Half-yearly complaints data: H1 2023
11 October 2023
Our data on the number of complaints received about individual financial businesses between January and June 2023.
Quarterly complaints data: Q1 2023/24
14 September 2023
The data and information on this page is about complaints received during the first quarter (Q1) of this financial year, April to June 2023/24.