We share our insight in a number of ways through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
1 October 2024
Modifications to your car can affect your insurance, whether it’s adding tinted windows, changing the alloy wheels or upgrading the exhaust system. Learn what to watch for, common complaints we see and how we can help.
13 January 2022
Paul Whiteing, Lead Ombudsman and Director of Investigations Casework, explains that with more people thinking about e-scooters as a form of transport, it's important to check your insurance cover to make sure you’re not caught out following an accident or theft.
12 March 2020
We take a closer look at what we’re seeing in the complaints coming to us that involve the misrepresentation of information relating to people’s homes, belongings or vehicles.
