Browse our case studies to find out more about who we've helped, and what we've done.
Was a work pension dispute covered?
Employee seeking legal support for employment tribunal has claim rejected
Consumer complains about legal insurance following claim for loss of light
Insurer’s choice of solicitors creates conflict of interest
Complaint about insurer’s choice of solicitor rejected
Consumer complains after being told by her insurer that she had to pay for the legal costs
A claim is unfairly declined due to lack of information in a careless driving case
Are you a small business?
If you’re a small business (SME) and want to make a complaint to us, go to our dedicated small business website for more information about how we can help.
Need help with a claims management dispute?
We can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, go to the Claims Management Ombudsman website for more information.