Browse our case studies to find out more about who we've helped, and what we've done.
Reena’s medical treatment was delayed due to Covid-19
‘My insurer turned down my claim for an acute flare-up of my chronic condition’
‘My medical insurance claim was rejected because my insurer said I had a pre-existing medical condition’
Insurer wouldn’t pay for treatment at eye appointment because it was not pre-authorised
Are you a small business?
If you’re a small business (SME) and want to make a complaint to us, head to our dedicated small business website for more information about how we can help.
Need help with a claims management dispute?
We can also help with complaints about claims management companies (CMCs). If you have a complaint, or you’re a CMC dealing with a complaint, head to the Claims Management Ombudsman website for more information.