We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 464 results
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Decision Reference DRN-4775912
1 May 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4775912 The complaint Mr W has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (“Options”). Mr W transferred his existing personal pensions to the SIPP to invest in a property-based investment scheme in Cape Verde. Mr W’s c... (26 pages)View decision -
Decision Reference DRN-3151523
1 May 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3151523 The complaint Ms M complains that Carey Pensions UK LLP (‘Carey’) (now called Options UK Personal Pensions LLP, but I’ll refer to Carey throughout for ease) shouldn’t have accepted her application for a self-invested personal pension (‘SIPP’) and that it failed to undertake due... (34 pages)View decision -
Decision Reference DRN-4770615
30 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4770615 The complaint Mr G complains that Carey Pensions UK LLP (‘Carey’ - now called Options UK Personal Pensions LLP, but I’ll refer to Carey throughout for ease) failed to carry out sufficient due diligence on the investments made within his Self-Invested Personal Pension (‘SIPP’). ... (37 pages)View decision -
Decision Reference DRN-4763024
25 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4763024 The complaint Mr W has a self-invested personal pension (“SIPP”) with Options UK Personal Pensions LLP (“Options”), formerly Carey Pensions UK LLP (“Carey”). Mr W transferred his existing personal pension plan to an Options SIPP to invest in a property-based investment scheme i... (27 pages)View decision -
Decision Reference DRN-4760825
24 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4760825 The complaint Mr D has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (‘Options’, formerly Carey Pensions UK LLP). Mr D transferred his existing personal pension to the SIPP to invest in a property-based investment scheme in Cape Verde and a corpo... (25 pages)View decision -
Decision Reference DRN-4757060
23 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4757060 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions, referred to as ‘Options’) didn’t undertake sufficient due diligence on the Carbon Credits investment he made through his Carey Self-Invested Personal Pension (‘Carey SIPP’) and should n... (31 pages)View decision -
Decision Reference DRN-4754918
22 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4754918 The complaint Mr H has a self-invested personal pension (“SIPP”) with Options UK Personal Pensions LLP (“Options”), formerly Carey Pensions UK LLP (“Carey”). Mr H transferred his defined benefit occupational pension scheme to the SIPP to invest in a property-based investment sc... (28 pages)View decision -
Decision Reference DRN-4752619
19 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4752619 The complaint Mr W has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (“Options”). Mr W transferred his existing personal pensions to the SIPP to invest in a property-based investment scheme in Cape Verde and a sep... (26 pages)View decision -
Decision Reference DRN-4752513
19 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4752513 The complaint Mr T has a self-invested personal pension (“SIPP”) with Options UK Personal Pensions LLP (“Options”), formerly Carey Pensions UK LLP (“Carey”). Mr T transferred his existing personal pensions with Business Z to the SIPP to invest in a property-based investment sch... (26 pages)View decision -
Decision Reference DRN-4751399
19 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4751399 The complaint Mr H has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (‘Options’). Mr H transferred his existing personal pension to the SIPP to invest in a property-based investment scheme in Cape Verde. Mr H’s co... (24 pages)View decision
