We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 464 results
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Decision Reference DRN-4750425
18 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4750425 The complaint Ms M has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (‘Options’). Ms M transferred her existing personal pensions to the SIPP to invest in a property-based investment scheme in Cape Verde. Ms M’s c... (25 pages)View decision -
Decision Reference DRN-4730488
18 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4730488 The complaint Mr B has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (“Options”). Mr B transferred his existing pensions to the SIPP to invest in a property-based investment scheme in Cape Verde. Mr B’s complaint ... (27 pages)View decision -
Decision Reference DRN-4742494
15 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4742494 The complaint Mr D complains that Carey Pensions UK LLP (‘Carey’) (now called Options UK Personal Pensions LLP, but I’ll refer to Carey throughout for ease) failed to carry out sufficient due diligence on the investments made within his Self-Invested Personal Pension (‘SIPP’). ... (39 pages)View decision -
Decision Reference DRN-4734790
11 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4734790 The complaint Mr H complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) failed to undertake due diligence on his application for a Self-Invested Personal Pension (‘SIPP’) and subsequent investment in an overseas property-based investment schem... (28 pages)View decision -
Decision Reference DRN-4734426
11 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4734426 The complaint Mr T complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions UK LLP) failed to conduct adequate due diligence on both his adviser and selected investment when it accepted his application to open a self-invested personal pension (‘SIPP’... (20 pages)View decision -
Decision Reference DRN-4723913
5 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4723913 The complaint Mr P complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) failed to undertake due diligence on his application for a Self-Invested Personal Pension (‘SIPP’) and subsequent investment in an overseas property-based investment schem... (28 pages)View decision -
Decision Reference DRN-4029492
4 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4029492 The complaint Mr H has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (‘Options’, formerly Carey Pensions UK LLP). Mr H transferred his existing personal pension to the SIPP to invest in a property-based investment scheme in Cape Verde and a corpo... (28 pages)View decision -
Decision Reference DRN-4718951
3 Apr 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4718951 The complaint Mr M complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) failed to undertake due diligence on his application for a Self-Invested Personal Pension (‘SIPP’) and subsequent investments in an overseas property-based investment sche... (30 pages)View decision -
Decision Reference DRN-4563849
28 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4563849 The complaint Mr A complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (42 pages)View decision -
Decision Reference DRN-4714182
28 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4714182 The complaint Mrs F has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP) (‘Options’). Mrs F transferred her existing personal and workplace pensions to the SIPP to invest in a property-based investment scheme in Cap... (25 pages)View decision
