We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 472 results
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Decision Reference DRN-4710635
27 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4710635 The complaint Mr J has a self-invested personal pension (“SIPP”) with Options UK Personal Pensions LLP (“Options”), formerly Carey Pensions UK LLP (“Carey”). Mr J transferred three existing personal pensions to the SIPP to invest in a property-based investment scheme in Cape Ve... (27 pages)View decision -
Decision Reference DRN-4708227
26 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4708227 The complaint Mr Q complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) failed to undertake due diligence on his application for a Self-Invested Personal Pension (‘SIPP’) and subsequent investment in an overseas property-based investment schem... (29 pages)View decision -
Decision Reference DRN-3767545
26 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3767545 The complaint Mr B has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly) Carey Pensions UK LLP (“Options”). Mr B’s complaint is that Options accepted his application to open a SIPP and invest in an overseas property-based investment arrang... (23 pages)View decision -
Decision Reference DRN-4705071
25 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4705071 The complaint Mr J has a self-invested personal pension (“SIPP”) with Options UK Personal Pensions LLP (“Options”), formerly Carey Pensions UK LLP (“Carey”). Mr J transferred his existing SIPP with another provider – Business G to an Options SIPP to invest in a property-based i... (28 pages)View decision -
Decision Reference DRN-4701678
22 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4701678 The complaint Mr A complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) failed to undertake due diligence on his application for a Self-Invested Personal Pension (‘SIPP’) and subsequent investment in an overseas property-based investment schem... (28 pages)View decision -
Decision Reference DRN-4698481
22 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4698481 The complaint Mrs W has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly) Carey Pensions UK LLP (“Options”). Mrs W’s complaint is that Options accepted her application to open a SIPP and invest in an overseas property-based investment arra... (21 pages)View decision -
Decision Reference DRN-4701999
22 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4701999 The complaint Mr H complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions UK LLP) failed to conduct adequate due diligence on both his adviser and selected investment when it accepted his application to open a self-invested personal pension (‘SIPP’... (23 pages)View decision -
Decision Reference DRN-4621503
22 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4621503 The complaint Mr R complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened Around mid to late 2012, Mr R says he was... (44 pages)View decision -
Decision Reference DRN-3998088
20 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3998088 The complaint Mr J has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly) Carey Pensions UK LLP (“Options”). Mr J’s complaint is that Options accepted his application to open a SIPP and invest in an overseas property-based investment arrang... (21 pages)View decision -
Decision Reference DRN-4696091
20 Mar 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4696091 The complaint Mr M has a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP (formerly) Carey Pensions UK LLP (“Options”). Mr M’s complaint is that Options accepted his application to open a SIPP and invest in an overseas property-based investment arrang... (22 pages)View decision
