We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
-
Decision Reference DRN-4523849
19 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4523849 The complaint Mr G complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (43 pages)View decision -
Decision Reference DRN-4518034
15 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4518034 The complaint Mr T complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (48 pages)View decision -
Decision Reference DRN-4327943
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4327943 The complaint Mr K complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (39 pages)View decision -
Decision Reference DRN-4514266
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4514266 The complaint Mr B complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (44 pages)View decision -
Decision Reference DRN-4478945
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4478945 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (42 pages)View decision -
Decision Reference DRN-4514253
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4514253 The complaint Mr H complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (42 pages)View decision -
Decision Reference DRN-4508610
12 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4508610 The complaint Mr K complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (44 pages)View decision -
Decision Reference DRN-4492345
11 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4492345 The complaint Mr F complains that an unregulated business called Commercial Land and Property Brokers (‘CL&P’) introduced him to Options UK Personal Pensions LLP (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice a... (40 pages)View decision -
Decision Reference DRN-4506748
11 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4506748 The complaint Mr D complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid to late 2012, Mr D says he was app... (45 pages)View decision -
Decision Reference DRN-4506873
11 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4506873 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (44 pages)View decision
