We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 467 results
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Decision Reference DRN-4577330
24 Jan 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4577330 The complaint Mr L complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his Armed Forces Pension Scheme (“AFPS”) occupational pension scheme into an Options self-invested personal pensio... (43 pages)View decision -
Decision Reference DRN-4565216
17 Jan 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4565216 The complaint Mr T complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (43 pages)View decision -
Decision Reference DRN-4520000
16 Jan 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4520000 The complaint Mr R complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (44 pages)View decision -
Decision Reference DRN-4552566
11 Jan 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4552566 The complaint Mr D complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (44 pages)View decision -
Decision Reference DRN-4539799
5 Jan 2024 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4539799 The complaint Mr S complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In or around early 2013, Mr S was contact... (45 pages)View decision -
Decision Reference DRN-3995849
22 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3995849 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in an investment portfolio. He wants Options to put... (41 pages)View decision -
Decision Reference DRN-4490483
22 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4490483 The complaint Mr D complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (41 pages)View decision -
Decision Reference DRN-4523849
19 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4523849 The complaint Mr G complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (43 pages)View decision -
Decision Reference DRN-4518034
15 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4518034 The complaint Mr T complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (48 pages)View decision -
Decision Reference DRN-4327943
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4327943 The complaint Mr K complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (39 pages)View decision
