We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4501472
8 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4501472 The complaint Mr S complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (43 pages)View decision -
Decision Reference DRN-4497566
7 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4497566 The complaint Mr G complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (41 pages)View decision -
Decision Reference DRN-3961459
7 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3961459 The complaint Mr V complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (41 pages)View decision -
Decision Reference DRN-4306645
6 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4306645 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (41 pages)View decision -
Decision Reference DRN-4498361
6 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4498361 The complaint Mr H complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Cale... (45 pages)View decision -
Decision Reference DRN-4010426
6 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4010426 The complaint Ms B complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of her defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (44 pages)View decision -
Decision Reference DRN-4470847
1 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4470847 The complaint Mr F complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in an investment portfolio. He wants Options to put... (40 pages)View decision -
Decision Reference DRN-3967444
30 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3967444 The complaint Mr N complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted a transfer payment from a defined benefits occupational pension into a self-invested personal pension (SIPP). He says, it shouldn’t have accepted the introduction f... (40 pages)View decision -
Decision Reference DRN-4484856
30 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4484856 The complaint Mr D complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (42 pages)View decision -
Decision Reference DRN-4487526
30 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4487526 The complaint Mr T complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension and his personal pension into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr T says he w... (42 pages)View decision
