We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4040798
23 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4040798 The complaint Mr T complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (41 pages)View decision -
Decision Reference DRN-4013466
23 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4013466 The complaint Mr D complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (42 pages)View decision -
Decision Reference DRN-3970657
23 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3970657 The complaint Mr B complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (43 pages)View decision -
Decision Reference DRN-4069502
23 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4069502 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr W says a friend recommended t... (42 pages)View decision -
Decision Reference DRN-3971930
22 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3971930 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (41 pages)View decision -
Decision Reference DRN-4038422
22 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4038422 The complaint Mr V complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his defined benefit (“DB”) pension scheme into an Options self-invested personal pension (“SIPP”). He says Options... (42 pages)View decision -
Decision Reference DRN-4039647
21 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4039647 The complaint Mr G complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr G says he was approached by a... (41 pages)View decision -
Decision Reference DRN-4464896
20 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4464896 The complaint Mr C complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (45 pages)View decision -
Decision Reference DRN-4018106
20 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4018106 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, while working abroad, Mr M says ... (37 pages)View decision -
Decision Reference DRN-4027312
20 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4027312 The complaint Mr P complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr P says he was approache... (41 pages)View decision
