We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4018064
17 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4018064 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (41 pages)View decision -
Decision Reference DRN-4018020
17 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4018020 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (42 pages)View decision -
Decision Reference DRN-4062446
17 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4062446 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (42 pages)View decision -
Decision Reference DRN-3989550
17 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3989550 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (42 pages)View decision -
Decision Reference DRN-3931043
16 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3931043 The complaint Mr G complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr G says he was approached... (41 pages)View decision -
Decision Reference DRN-4040973
16 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4040973 The complaint Mr P complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (40 pages)View decision -
Decision Reference DRN-4010186
16 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4010186 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in an investment portfolio. He wants Options to put... (41 pages)View decision -
Decision Reference DRN-4040766
16 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4040766 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr H says he was approached by a... (40 pages)View decision -
Decision Reference DRN-4037452
15 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4037452 The complaint Mr C complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3902461
15 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3902461 The complaint Mr B complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (43 pages)View decision
