We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4034617
15 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4034617 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) and defined contribution (‘DC’) schemes into a self-invested personal pension (‘SIPP’). The parties involv... (45 pages)View decision -
Decision Reference DRN-4077183
14 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4077183 The complaint Mr T complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3998067
13 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3998067 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr H says he was approached... (42 pages)View decision -
Decision Reference DRN-3999016
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3999016 The complaint Mr J complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (Caledonian) - an... (42 pages)View decision -
Decision Reference DRN-3958310
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3958310 The complaint Mr H complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (44 pages)View decision -
Decision Reference DRN-3971932
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3971932 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr W says he was cold call... (42 pages)View decision -
Decision Reference DRN-3758234
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3758234 The complaint Mr P complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (36 pages)View decision -
Decision Reference DRN-4280470
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4280470 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (43 pages)View decision -
Decision Reference DRN-4000631
9 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4000631 The complaint Mr C complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-4092675
9 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4092675 The complaint Mr G complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) and defined contribution (‘DC’) schemes into a self-invested personal pension (‘SIPP’). The parties involv... (44 pages)View decision
