We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4039437
8 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4039437 The complaint Mr O complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (42 pages)View decision -
Decision Reference DRN-4092654
8 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4092654 The complaint Mr R complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (42 pages)View decision -
Decision Reference DRN-4127082
7 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4127082 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-4035214
6 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4035214 The complaint Mr T complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (44 pages)View decision -
Decision Reference DRN-3996056
6 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3996056 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (43 pages)View decision -
Decision Reference DRN-3978730
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3978730 The complaint Mr S complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr S says he was approached whil... (39 pages)View decision -
Decision Reference DRN-3989575
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3989575 The complaint Mr M complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (42 pages)View decision -
Decision Reference DRN-3996594
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3996594 The complaint Mr F complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (41 pages)View decision -
Decision Reference DRN-3935852
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3935852 The complaint Mr S complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (44 pages)View decision -
Decision Reference DRN-3882558
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3882558 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (40 pages)View decision
