We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
-
Decision Reference DRN-4048773
6 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4048773 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid to late 2012, Mr H says he was app... (43 pages)View decision -
Decision Reference DRN-4378638
5 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4378638 The complaint Mr P complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (41 pages)View decision -
Decision Reference DRN-3978113
4 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3978113 The complaint Mr F complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (43 pages)View decision -
Decision Reference DRN-4363396
3 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4363396 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr M was approached by a re... (41 pages)View decision -
Decision Reference DRN-3953448
2 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3953448 The complaint Mr I complains that Options UK Personal Pensions LLP (“Options” – formerly Carey Pensions UK LLP) shouldn’t have accepted his application to transfer his occupational pension scheme into an Options self-invested personal pension (“SIPP”). He says Options failed to... (42 pages)View decision -
Decision Reference DRN-4077983
2 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4077983 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). He wants to be put back into the position he would have... (42 pages)View decision -
Decision Reference DRN-4360435
29 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4360435 The complaint Mr N complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits in an occupational pension scheme into a self-invested personal pension (‘SIPP’) on the instruction of a third p... (43 pages)View decision -
Decision Reference DRN-4280553
29 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4280553 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-4375114
29 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4375114 The complaint Mr E has a self-invested personal pension (SIPP) with Options UK Personal Pension LLP (formerly) Carey Pension UK LLP (“Options”). Mr E’s complaint is that Options accepted his application to open a SIPP and invest in a property-based investment arrangement witho... (20 pages)View decision -
Decision Reference DRN-3955512
29 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3955512 The complaint Mr Y complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (43 pages)View decision
