We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 469 results
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Decision Reference DRN-4279911
3 Aug 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4279911 The complaint Mr P complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr P says he was approached by a... (43 pages)View decision -
Decision Reference DRN-3848328
2 Aug 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3848328 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (38 pages)View decision -
Decision Reference DRN-4275725
1 Aug 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4275725 The complaint Mr O complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In or around early 2012, Mr O was approac... (41 pages)View decision -
Decision Reference DRN-4273004
31 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4273004 The complaint Mr L complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr L says he was contacted by a ... (41 pages)View decision -
Decision Reference DRN-4272494
28 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4272494 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr H says he was contacted by a ... (41 pages)View decision -
Decision Reference DRN-4271679
28 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4271679 The complaint Mr B complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Jack... (45 pages)View decision -
Decision Reference DRN-3866673
27 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3866673 The complaint Mr E complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (43 pages)View decision -
Decision Reference DRN-4091228
27 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4091228 The complaint Mr B complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid-2012, Mr B says he was approached ... (43 pages)View decision -
Decision Reference DRN-4266365
26 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4266365 The complaint Mr P complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr P says he was contacted by a ... (41 pages)View decision -
Decision Reference DRN-4091249
26 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4091249 The complaint Mr N complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision
