We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 464 results
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Decision Reference DRN-3861762
29 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3861762 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (40 pages)View decision -
Decision Reference DRN-4208348
26 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4208348 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr M says he was cold-called by ... (42 pages)View decision -
Decision Reference DRN-3848224
26 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3848224 The complaint Mr P complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3880359
23 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3880359 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr H was approached by a r... (42 pages)View decision -
Decision Reference DRN-4199724
22 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4199724 The complaint Mr S complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr S was approached by a r... (42 pages)View decision -
Decision Reference DRN-4060283
19 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4060283 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr M was approached by a re... (42 pages)View decision -
Decision Reference DRN-3903292
16 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3903292 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (41 pages)View decision -
Decision Reference DRN-3963689
15 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3963689 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr W was approached by a r... (41 pages)View decision -
Decision Reference DRN-3973748
15 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3973748 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3902988
15 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3902988 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in an investment portfolio. He wants Options to put... (39 pages)View decision
