We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 466 results
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Decision Reference DRN-3973748
15 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3973748 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3902988
15 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3902988 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in an investment portfolio. He wants Options to put... (39 pages)View decision -
Decision Reference DRN-3300193
14 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3300193 The complaint Mr E complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (38 pages)View decision -
Decision Reference DRN-3871662
13 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3871662 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (40 pages)View decision -
Decision Reference DRN-4132074
9 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4132074 The complaint Mr T complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (43 pages)View decision -
Decision Reference DRN-4070168
5 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4070168 The complaint Mr J complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3963724
2 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3963724 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-4070337
2 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4070337 The complaint Mrs E complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted her application to transfer her defined benefit pension into a self-invested personal pension (‘SIPP’) and invest her funds in a Friends Provident International (‘FPI’) bond.... (40 pages)View decision -
Decision Reference DRN-4019383
2 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4019383 The complaint Mr K complains that Options UK Personal Pensions LLP (Options), caused delays when transferring his self-invested personal pensions (SIPP). What happened Mr K said that in October 2020 he completed an application form for a SIPP with Options. It received it on 26 ... (14 pages)View decision -
Decision Reference DRN-3903171
1 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3903171 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid-2012, Mr W says he was approached ... (43 pages)View decision
