We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 466 results
-
Decision Reference DRN-4162752
31 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4162752 The complaint Mr P complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3953846
25 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3953846 The complaint Mr D complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr D says he was approached... (43 pages)View decision -
Decision Reference DRN-4142065
25 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4142065 The complaint Mr H complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid-2012, Mr H spoke with a representa... (43 pages)View decision -
Decision Reference DRN-3256993
25 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3256993 The complaint Mr G complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2013, Mr G says he was cold-call... (41 pages)View decision -
Decision Reference DRN-4070196
12 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4070196 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid- 2012, Mr M was in contact with a ... (41 pages)View decision -
Decision Reference DRN-3936312
11 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3936312 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr W spoke with a represen... (43 pages)View decision -
Decision Reference DRN-4110341
3 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4110341 The complaint Mr B complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2013, Mr B says he was approached by a... (42 pages)View decision -
Decision Reference DRN-3932642
28 Apr 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3932642 The complaint Mr E complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit occupational pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (... (41 pages)View decision -
Decision Reference DRN-3042862
28 Apr 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3042862 The complaint Mr L complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (30 pages)View decision -
Decision Reference DRN-4063030
28 Apr 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4063030 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit occupational pension into a self- invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International ... (39 pages)View decision
