We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-3651666
31 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3651666 The complaint Mr B complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (27 pages)View decision -
Decision Reference DRN-4059894
31 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4059894 The complaint Mr C says Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. He wants O... (37 pages)View decision -
Decision Reference DRN-4059370
31 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4059370 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr W was approached by a represe... (42 pages)View decision -
Decision Reference DRN-3026021
31 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3026021 The complaint Mr P complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (28 pages)View decision -
Decision Reference DRN-4057289
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4057289 The complaint Mr S complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (29 pages)View decision -
Decision Reference DRN-3808807
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3808807 The complaint Mr F transferred his defined benefit occupational pension into a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP, formerly Carey Pensions UK LLP (Options). This, and the investment in it, was recommended by an unregulated business calle... (40 pages)View decision -
Decision Reference DRN-4042838
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4042838 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3973784
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3973784 The complaint Mr A complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr A says he was working abroad ... (43 pages)View decision -
Decision Reference DRN-3957509
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3957509 The complaint Ms B complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced her to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave her advice an... (30 pages)View decision -
Decision Reference DRN-3977548
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3977548 The complaint Mr E complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (43 pages)View decision
