We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 466 results
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Decision Reference DRN-4050590
27 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4050590 The complaint Mr F complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (37 pages)View decision -
Decision Reference DRN-3026256
27 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3026256 The complaint Mr E complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (27 pages)View decision -
Decision Reference DRN-4044514
24 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4044514 The complaint Mr B complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (41 pages)View decision -
Decision Reference DRN-3978813
24 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3978813 The complaint Mr P complains that Options UK Personal Pensions LLP (Options) shouldn’t have accepted his application to transfer his Armed Forces Pension into a self-invested personal pension (SIPP) and invest the funds in a Friends Provident International (FPI) Reserve bond. H... (41 pages)View decision -
Decision Reference DRN-3026139
22 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3026139 The complaint Mr H complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (30 pages)View decision -
Decision Reference DRN-3042695
22 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3042695 The complaint Mr B complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (30 pages)View decision -
Decision Reference DRN-4032352
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4032352 The complaint Mr C complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (45 pages)View decision -
Decision Reference DRN-3976179
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3976179 The complaint Mr C complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr C says he was approached by s... (40 pages)View decision -
Decision Reference DRN-4015667
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4015667 The complaint Mr T complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (31 pages)View decision -
Decision Reference DRN-3752967
16 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3752967 The complaint Mr G complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr G says he was approached by a... (42 pages)View decision
