We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-4032352
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4032352 The complaint Mr C complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (45 pages)View decision -
Decision Reference DRN-3976179
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3976179 The complaint Mr C complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr C says he was approached by s... (40 pages)View decision -
Decision Reference DRN-4015667
17 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4015667 The complaint Mr T complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (31 pages)View decision -
Decision Reference DRN-3752967
16 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3752967 The complaint Mr G complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, Mr G says he was approached by a... (42 pages)View decision -
Decision Reference DRN-3340132
15 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3340132 The complaint Mr R transferred his defined benefit occupational pension into a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP, formerly Carey Pensions UK LLP (Options). This, and the investment in it, was recommended by an unregulated business calle... (41 pages)View decision -
Decision Reference DRN-4020846
14 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4020846 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr M was contacted by a re... (44 pages)View decision -
Decision Reference DRN-4011903
13 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4011903 The complaint Mrs B complains on behalf of Mr B’s estate that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of her husband’s occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened Mr ... (42 pages)View decision -
Decision Reference DRN-4018862
13 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4018862 The complaint Mr B complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In or around 2012, Mr B was approached by... (42 pages)View decision -
Decision Reference DRN-4007926
9 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4007926 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In late 2012, Mr W was contacted by a rep... (44 pages)View decision -
Decision Reference DRN-3213486
7 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3213486 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2013, Mr M says a colleague reco... (43 pages)View decision
