We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-3962750
7 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3962750 The complaint Mr M complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (32 pages)View decision -
Decision Reference DRN-3979097
6 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3979097 The complaint Mr W complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In mid-2012, Mr W was approached by a rep... (44 pages)View decision -
Decision Reference DRN-3843017
2 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3843017 The complaint Mr T complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr T says he was approache... (42 pages)View decision -
Decision Reference DRN-3983421
2 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3983421 The complaint Mr M complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (38 pages)View decision -
Decision Reference DRN-3975361
28 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3975361 The complaint Mr W complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (33 pages)View decision -
Decision Reference DRN-3975061
27 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3975061 The complaint Mr D complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (36 pages)View decision -
Decision Reference DRN-3962089
24 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3962089 The complaint Mr B complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (30 pages)View decision -
Decision Reference DRN-3942588
24 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3942588 The complaint Mr A complains that an unregulated business called Commercial Land and Property Brokers (“CL&P”) introduced him to Options UK Personal Pensions LLP, (“Options”, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice ... (44 pages)View decision -
Decision Reference DRN-3944384
23 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3944384 The complaint Mr B complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened Following the recommendation of an ex-col... (40 pages)View decision -
Decision Reference DRN-3956628
23 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3956628 The complaint Ms R complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced her to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave her advice an... (32 pages)View decision
