We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 460 results
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Decision Reference DRN-3980799
22 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3980799 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (46 pages)View decision -
Decision Reference DRN-3944557
22 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3944557 The complaint Mr L complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Mr L says he was cold-call... (44 pages)View decision -
Decision Reference DRN-3977439
21 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3977439 The complaint Mr M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In 2012, whilst working abroad, Mr M was ... (44 pages)View decision -
Decision Reference DRN-3974217
20 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3974217 The complaint Mr B complains that an unregulated business called Commercial Land and Property Brokers (CL&P) introduced him to Options UK Personal Pensions LLP, (‘Options’, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice an... (37 pages)View decision -
Decision Reference DRN-3949661
7 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3949661 The complaint Mr C complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (43 pages)View decision -
Decision Reference DRN-3535135
6 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3535135 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (45 pages)View decision -
Decision Reference DRN-3944803
3 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3944803 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (45 pages)View decision -
Decision Reference DRN-3942605
2 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3942605 The complaint Mr B complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (45 pages)View decision -
Decision Reference DRN-3941288
2 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3941288 The complaint Mr M complains that an unregulated business called Commercial Land and Property Brokers (“CL&P”) introduced him to Options UK Personal Pensions LLP, (“Options”, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice ... (42 pages)View decision -
Decision Reference DRN-3936357
1 Feb 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3936357 The complaint Ms M complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of her occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened In early 2012, Ms M spoke with a represen... (44 pages)View decision
