We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 466 results
-
Decision Reference DRN-3316472
16 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3316472 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3854496
15 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3854496 The complaint Mr D complains that an unregulated business called Commercial Land and Property Brokers (“CL&P”) introduced him to Options UK Personal Pensions LLP (“Options”, which was trading as Carey Pensions UK LLP at the time of the relevant events) and gave him advice a... (39 pages)View decision -
Decision Reference DRN-3300168
14 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3300168 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3175859
14 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3175859 The complaint Mr S complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it acted in breach of its duties towards him by accepting business from the business who ... (43 pages)View decision -
Decision Reference DRN-3854637
12 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3854637 The complaint Mr D has appointed a claims management company ("the CMC") to bring a complaint on his behalf. In summary, the CMC says Mr D has suffered consumer detriment due to investing in an unsuitable Self-Invested Personal Pension (SIPP) and says Options UK Perso... (45 pages)View decision -
Decision Reference DRN-3143006
9 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3143006 The complaint Mr Y complains that Options UK Personal Pensions LLP (formerly Carey Pensions) (‘Options’) shouldn’t have accepted a transfer of his occupational pension scheme into a self-invested personal pension (‘SIPP’). What happened Whilst working abroad, Mr Y was approache... (39 pages)View decision -
Decision Reference DRN-3127188
9 Nov 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3127188 The complaint Mr L complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (38 pages)View decision -
Decision Reference DRN-3284928
11 Aug 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3284928 The complaint Mr F complains about Options UK Personal Pensions LLP, (and trading as Carey Pensions UK LLP [Carey] at the time of the relevant events) accepting an application for a Self- Invested Personal Pension (SIPP), and an investment in Store First, from an unregulated bu... (16 pages)View decision -
Decision Reference DRN-3202342
11 Aug 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3202342 The complaint Mr H complains about Options UK Personal Pensions LLP, (trading as Carey Pensions UK LLP [Carey] at the time of the relevant events) accepting an application for a Self- Invested Personal Pension (SIPP), and an investment in Store First and Gas Verdant, from an un... (19 pages)View decision -
Decision Reference DRN-3311423
28 Jul 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3311423 The complaint Mr W complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (39 pages)View decision
