We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 1466 results
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Decision Reference DRN-3991322
31 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3991322 The complaint Mr H complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (43 pages)View decision -
Decision Reference DRN-4064174
22 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4064174 The complaint Mr A complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were several parti... (42 pages)View decision -
Decision Reference DRN-3848224
26 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3848224 The complaint Mr P complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-4003538
30 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4003538 The complaint Mr E complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3989550
17 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3989550 The complaint Mr B complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (42 pages)View decision -
Decision Reference DRN-4091249
26 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4091249 The complaint Mr N complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3808807
30 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3808807 The complaint Mr F transferred his defined benefit occupational pension into a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP, formerly Carey Pensions UK LLP (Options). This, and the investment in it, was recommended by an unregulated business calle... (40 pages)View decision -
Decision Reference DRN-3340132
15 Mar 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3340132 The complaint Mr R transferred his defined benefit occupational pension into a self-invested personal pension (SIPP) with Options UK Personal Pensions LLP, formerly Carey Pensions UK LLP (Options). This, and the investment in it, was recommended by an unregulated business calle... (41 pages)View decision -
Decision Reference DRN-3985236
27 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3985236 The complaint Mr W complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer of his defined benefits occupational pension scheme into a self-invested personal pension (‘SIPP’) via an introduction made by Caledonia... (42 pages)View decision -
Decision Reference DRN-3884515
9 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3884515 The complaint Mr A complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (42 pages)View decision