We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 1466 results
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Decision Reference DRN-3758234
10 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3758234 The complaint Mr P complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (36 pages)View decision -
Decision Reference DRN-3882049
1 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3882049 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (37 pages)View decision -
Decision Reference DRN-3963208
21 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3963208 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (37 pages)View decision -
Decision Reference DRN-4355647
22 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4355647 The complaint Mr B complains Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions UK LLP) shouldn’t have accepted a transfer and subsequent investment of his defined benefits in an occupational pension scheme into a self-invested personal pension (‘SIPP’). He s... (43 pages)View decision -
Decision Reference DRN-3963724
2 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3963724 The complaint Mr W complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-4000631
9 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4000631 The complaint Mr C complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3885679
23 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3885679 The complaint Mr G complains that Options UK Personal Pensions LLP (‘Options’ – formerly Carey Pensions) shouldn’t have accepted the transfer of his defined benefit (‘DB’) pension scheme into a self-invested personal pension (‘SIPP’). The parties involved Given there were sever... (41 pages)View decision -
Decision Reference DRN-4027898
27 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4027898 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3420448
19 Dec 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3420448 The complaint Mr D complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (42 pages)View decision -
Decision Reference DRN-3127188
9 Nov 2022 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3127188 The complaint Mr L complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (38 pages)View decision