We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 1466 results
-
Decision Reference DRN-4070168
5 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4070168 The complaint Mr J complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3848383
6 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3848383 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-3996594
3 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3996594 The complaint Mr F complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (41 pages)View decision -
Decision Reference DRN-4287809
16 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4287809 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension entitlements into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (... (40 pages)View decision -
Decision Reference DRN-4366746
6 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4366746 The complaint Mr S complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted a transfer payment from a defined benefits occupational pension into a self-invested personal pension (SIPP). He says, it shouldn’t have accepted the introduction f... (40 pages)View decision -
Decision Reference DRN-3958301
27 Oct 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3958301 The complaint Mr G complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted a transfer payment from a defined benefits occupational pension into a self-invested personal pension (SIPP). He says, it shouldn’t have accepted introductions from... (41 pages)View decision -
Decision Reference DRN-4306645
6 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4306645 The complaint Mr M complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (41 pages)View decision -
Decision Reference DRN-5262223
16 Jan 2025 Zurich Assurance Ltd UpheldPensions and AnnuitiesDRN-5262223 The complaint Mr H has complained about a transfer of his Zurich Assurance Ltd personal pension to a small self-administered scheme (SSAS) in April 2014. Mr H’s SSAS was subsequently used to invest in Dolphin Capital. The investment now appears to have little value. Mr H say... (29 pages)View decision -
Decision Reference DRN-3972270
1 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3972270 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’ - formerly Carey Pensions) accepted his application for a self-invested personal pension (SIPP). He says, it shouldn’t have accepted business from Caledonian International Associates (‘Caledonian’) - ... (41 pages)View decision -
Decision Reference DRN-4162752
31 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4162752 The complaint Mr P complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision