We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 1466 results
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Decision Reference DRN-4037452
15 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4037452 The complaint Mr C complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3932642
28 Apr 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3932642 The complaint Mr E complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit occupational pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (... (41 pages)View decision -
Decision Reference DRN-3861762
29 Jun 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3861762 The complaint Mr M complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted his investment into a self-invested personal pension (SIPP) when, he says, it shouldn’t have accepted business from the business who introduced him to Options; Cale... (40 pages)View decision -
Decision Reference DRN-4280553
29 Sep 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4280553 The complaint Mr S complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-4490483
22 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4490483 The complaint Mr D complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (41 pages)View decision -
Decision Reference DRN-4077183
14 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4077183 The complaint Mr T complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (40 pages)View decision -
Decision Reference DRN-3967444
30 Nov 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3967444 The complaint Mr N complains that Options UK Personal Pensions LLP (“Options” - formerly Carey Pensions) accepted a transfer payment from a defined benefits occupational pension into a self-invested personal pension (SIPP). He says, it shouldn’t have accepted the introduction f... (40 pages)View decision -
Decision Reference DRN-4162752
31 May 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4162752 The complaint Mr P complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (39 pages)View decision -
Decision Reference DRN-4478945
14 Dec 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-4478945 The complaint Mr L complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (42 pages)View decision -
Decision Reference DRN-3938028
17 Jul 2023 Options UK Personal Pensions LLP UpheldPensions and AnnuitiesDRN-3938028 The complaint Mr R complains that Options UK Personal Pensions LLP (‘Options’) shouldn’t have accepted his application to transfer his defined benefit pension into a self-invested personal pension (‘SIPP’) and invest his funds in a Friends Provident International (‘FPI’) bond. ... (42 pages)View decision