We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 4790 results
-
Decision Reference DRN1423805
24 Dec 2020 Wealthmasters Financial Management Ltd UpheldInvestment and pensionsComplaint Mr P complains about advice he received from Mr S. He says that following advice from Mr S – on behalf of Wealthmasters Financial Management Ltd (Wealthmasters) – he withdrew £22,220.05 from a collective investment account he had and invested £20,000 in Green Oil. The Green Oil i... (32 pages)View decision -
Decision Reference DRN7173939
13 Mar 2020 Quilter Financial Planning Solutions Limited UpheldInvestment and pensionsMr P has complained about advice he says he received from a Positive Solutions (Financial Services) Limited (PSL) financial adviser to switch his existing pension provision into a SIPP and then invest in Harlequin overseas property investments. He says this advice was unsuitable for him. M... (35 pages)View decision -
Decision Reference DRN-3057141
22 Oct 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3057141 The complaint Mr P complains about the advice he says he received in 2015 to transfer a personal pension (‘PP’) and a group stakeholder pension (‘GSP’) to a self-invested personal pension (‘SIPP’). His transfer proceeds were invested in Dolphin Capital, a German property develo... (16 pages)View decision -
Decision Reference DRN-3098447
22 Oct 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3098447 The complaint Mr H has complained about the transfer of three personal pensions to a self-invested personal pension (“SIPP”) in 2015. His transfer proceeds were invested in a property development scheme that has since failed. He holds Wellington Court Financial Services Limited... (16 pages)View decision -
Decision Reference DRN-3044510
28 Oct 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3044510 The complaint Mr N has complained about the transfer of two personal pensions to a self-invested personal pension (“SIPP”) in 2015. His transfer proceeds were invested in a property development scheme that has since failed. He holds Wellington Court Financial Services Limited r... (16 pages)View decision -
Decision Reference DRN-3107545
22 Oct 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3107545 The complaint Mr S complains about the advice he says he received in 2015 to transfer a stakeholder personal pension (‘SPP’) to a self-invested personal pension (‘SIPP’). His transfer proceeds were invested in Dolphin Capital, a German property development scheme, that has sinc... (17 pages)View decision -
Decision Reference DRN-4838913
17 Jun 2024 Equity For Growth (Securities) Limited UpheldInvestmentsDRN-4838913 The complaint Mr K complains that he was mis-sold two investments by Equity for Growth (Securities) Limited (EforG). He says he was misled that his funds were safe and backed by securities, but he has now lost all of his money. What happened In May 2019, Mr K invested £50,000 i... (17 pages)View decision -
Decision Reference DRN-3044195
26 Oct 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3044195 The complaint Mr D complains about the transfer of his stakeholder pension to a self-invested personal pension (“SIPP”) in 2015. He says he missed out on investment returns, and paid excessive fees, as a result of the transfer. He holds Wellington Court Financial Services Limit... (16 pages)View decision -
Decision Reference DRN-3308589
16 May 2022 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3308589 The complaint Mr S has complained about the transfer of two personal pensions to a self-invested personal pension (“SIPP”) in 2015. His transfer proceeds were put into property-based investments that appear to have failed. He holds Wellington Court Financial Services Limited re... (16 pages)View decision -
Decision Reference DRN-3148868
19 Dec 2021 Wellington Court Financial Services Limited UpheldPensions and AnnuitiesDRN-3148868 The complaint Mr S complains about the advice he says he received in 2015 to transfer a personal pension to a self-invested personal pension (“SIPP”). His transfer proceeds were invested in Dolphin Capital, a German property development scheme that has since failed. He says the... (16 pages)View decision