We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 652 results
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Decision Reference DRN5993499
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN3002047
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN3614281
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN0206462
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN4299215
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN3436424
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN2494932
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMr V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mr V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partnersh... (7 pages)View decision -
Decision Reference DRN4413708
9 Oct 2014 Innvotec Limited Not upheldInvestment and pensionsMrs V complains that Innvotec Limited did not have sufficient regulatory permissions to promote the film partnerships he invested in.Mrs V also complains that the information provided by Innvotec regarding film partnership investments was misleading in that the risks of the film partner... (7 pages)View decision -
Decision Reference DRN-4652548
26 Sep 2024 Metro Bank PLC UpheldConsumer CreditDRN-4652548 The complaint Mrs B has complained Metro Bank PLC, trading as RateSetter, is asking her to repay a personal loan she didn’t take out. What happened In January 2023, Mrs B fell for a scam supposedly supported by a well-known influencer. This was to enable her to get additiona... (4 pages)View decision -
Decision Reference DRN-4679124
26 Sep 2024 Fluro Platform Limited UpheldConsumer CreditDRN-4679124 The complaint Mrs B has complained Fluro Platform Limited, trading as Fluro, is asking her to repay a personal loan she didn’t take out. What happened In January 2023, Mrs B fell for a scam supposedly supported by a well-known influencer. This was to enable her to get additi... (4 pages)View decision