All FAQs

We hear from a significant number of people having trouble with some kind of debt - for example, mortgages or loans. We can look into whether they've been treated fairly by the business involved - whether it's the lender or a debt collection business. Find out more about our approach to these cases

But it's not our role to offer debt advice. Instead, we work with expert organisations and charities that support people with debt problems.

You can find details on our website, or get in touch with us and we'll let you know who could help.